What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Getting new conditional logic editor on form editor

    Asked by christian_wagner on May 17, 2016 at 10:49 AM

    Hi guys,

    How do you get the newer conditional logic editor to be used in my form editor? The older one is popping up for me.

     

    Thanks!

    Page URL:
    http://form.jotform.us/form/61374292497162

    form editor Getting thanks in how
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    JotForm Support

    Answered by KadeJM on May 17, 2016 at 12:49 PM

    If I understand you correctly you are trying to access the conditional logic wizard with the newer style but are seeing the older one instead.

    I checked your form on my end and I can see the newer styled conditions wizard.

    Can you try this again and let us know if it's still an issue on your end?

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    Answered by christian_wagner on May 17, 2016 at 12:57 PM

    Yes, you are correct. Still seeing the old conditional logic wizard.

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    JotForm Support

    Answered by Charlie on May 17, 2016 at 02:48 PM

    Could you try clearing your browser's cache? I also checked your account and the new conditional wizard is showing properly in my end. Did you perhaps tried logging in to www.jotform.com/?&old? If so, then it is possible that your browser is loading that version of the form builder based on the cached you have. Try clearing your browser's cache or try checking a different browser and see if the problem persists.

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    Answered by christian_wagner on May 17, 2016 at 03:30 PM

    Had to clear my cache. Thanks!

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    JotForm Support

    Answered by Kiran on May 17, 2016 at 05:15 PM

    Great! Glad to see that you are now able to access the new conditions wizard. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!!