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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable Access Wizard for widgets

    Asked by FIT_forms on May 17, 2016 at 12:28 PM

    Hi,

     

    I realize this issue has appeared before in the forums.

    I am having this issue with a new form with only 1 field: Image Slider widget.

    There is no link to the wizard at all.

    Here is the URL:

    https://form.jotform.com/61375309759971

     

    I have been trying this with other forms but the wizard does not appear.

     

    Thank you.

     

    --Richard Ota

     

     

     

    Page URL:
    https://form.jotform.com/61375309759971

    new form JotForm image slider all
  • Profile Image
    JotForm Support

    Answered by KadeJM on May 17, 2016 at 01:59 PM

    Thank you kindly for reporting this issue to us.

    We do sincerely apologize about this inconvenience to you as we've spotted the issue on our end too and already sent notice about the problem to our developers so we can get it fixed asap.

    We will inform you again as soon as its resolved.

  • Profile Image
    JotForm Support

    Answered by KadeJM on May 17, 2016 at 02:10 PM

    One of our Devs applied a fix for using Widgets on Forms and I can confirm it's now working properly as it should be on my end.

    Please test it again on your end and let us know if this is still a problem or not.

  • Profile Image

    Answered by FIT_forms on May 17, 2016 at 02:38 PM

    Looks like if I remove the widget and then, re-add it, the Wizard appears, and so does the icon.

    Thank you.