Unable Access Wizard for widgets

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    FIT_forms
    Asked on May 17, 2016 at 12:28 PM

    Hi,

     

    I realize this issue has appeared before in the forums.

    I am having this issue with a new form with only 1 field: Image Slider widget.

    There is no link to the wizard at all.

    Here is the URL:

    https://form.jotform.com/61375309759971

     

    I have been trying this with other forms but the wizard does not appear.

     

    Thank you.

     

    --Richard Ota

     

     

     

  • Profile Image
    KadeJM
    Answered on May 17, 2016 at 01:59 PM

    Thank you kindly for reporting this issue to us.

    We do sincerely apologize about this inconvenience to you as we've spotted the issue on our end too and already sent notice about the problem to our developers so we can get it fixed asap.

    We will inform you again as soon as its resolved.

  • Profile Image
    KadeJM
    Answered on May 17, 2016 at 02:10 PM

    One of our Devs applied a fix for using Widgets on Forms and I can confirm it's now working properly as it should be on my end.

    Please test it again on your end and let us know if this is still a problem or not.

  • Profile Image
    FIT_forms
    Answered on May 17, 2016 at 02:38 PM

    Looks like if I remove the widget and then, re-add it, the Wizard appears, and so does the icon.

    Thank you.