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Email Notification: Changes made inside of notification table are not savedAsked by rlzolinas on May 17, 2016 at 01:31 PM
I'm nearing the end of testing with a form and any changes that I make to my notifications are not saving and the form fields dropdown disappeared within the notification editor. What is going on?
email notification form field and email
Sorry for inconvenience this may caused your. We had an issue with email Notification and Autoreponder wizard earlier. Form fields were not shown in dropdown menu. This issue is now resolved by our developers.
Please try again to edit your email Notification and Autoresponder. If the issue persist, please let us know.
The form fields are now showing but any changes that I make to my notifications or autoresponders are not saving. This is a huge inconvenience.
I have cloned your form and tested email Notification setting on my cloned form and I was able to replicate mentioned issue. From what I saw you were trying to change font size and font family of form question inside of Notification table. And when notification is closed and re-opend changes that are made are not saved.
I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved.
Thank you. I was trying to remove some text too and it was not saving the changes.
I was able to replicate that issue as well. I will update the ticket I raised to our developers. Once this issue is resolved we will inform you via this thread.
We're sorry for the inconveniences. Edit problem in email templates is fixed now.
If you have any other questions please let us know.