What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way for people to submit updates to the information they've

    Asked by calebtaulbee on May 17, 2016 at 03:13 PM

    Is there a way for people to submit updates to the information they've already submitted? Lets say today my cell phone number is 555-5555 but next week it changes. Can I go in and check a box or something that says "Update my previous information" or something?



    This is a re-post of a comment on How to Set Unique Submissions on a Form

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    JotForm Support

    Answered by david on May 17, 2016 at 04:51 PM

    You could include an edit submission link in an email autoresponder:

    https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    This would allow users to return to their specific submission to update their data.

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    Answered by calebtaulbee on May 17, 2016 at 05:00 PM

    Yes that worked! Thank you.  Follow up question. What if they lose their email that has the edit link in it?  Can it be resent to them?

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    JotForm Support

    Answered by david on May 17, 2016 at 06:20 PM

    Though the email cannot be sent again, the link is specific to the submission number.  You can go back in to your submission data and get the submission ID# and send them a new link.  For example, this is a recent test submission of mine.

    https://www.jotform.com/edit/339332620081432394

    The first part will always be the same and the number at the end is the submission ID.