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councilAsked on May 17, 2016 at 3:54 PM
I just entered a new credit card for our subscription and it said it went through, but it is still showing as expired on my account page.
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Jeanette JotForm SupportReplied on May 17, 2016 at 7:12 PM
I just checked your subscription, the system will try a new attempt to charge the subscription renewal in 2 days, if in 3 days, you see the same in your account, let us know.