I just entered a new credit card

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    council
    Asked on May 17, 2016 at 03:54 PM

    I just entered a new credit card for our subscription and it said it went through, but it is still showing as expired on my account page.

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    Jeanette
    Answered on May 17, 2016 at 07:12 PM

    I just checked your subscription, the system will try a new attempt to charge the subscription renewal in 2 days, if in 3 days, you see the same in your account, let us know.