What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    stop using bluesnap as payment merchant and allow easier methods like paypal

    Asked by 2adorable on May 17, 2016 at 04:14 PM

    bluesnap is very annoying and not very user friendly id like to ask if this can be changed or other options can be used even if i have to pay more for my subscription. every time i have to get a new password just to log in.

    bluesnap and stop allow
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    Answered by 2adorable on May 17, 2016 at 04:17 PM

    how do i pay annually instead of monthly. and will my change in payment still keep me on the old plan pricing.

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    JotForm Support Manager

    Answered by Jeanette on May 17, 2016 at 07:53 PM

    The next charge is scheduled to be applied in 2017, I can cancel this and provide you a link to FS, another payment processor, which is user friendly. However, I cannot assure you we will keep the same rate once you re-upgrade in 2017.