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    Our form is not being mobile responsive across all devices

    Asked by Susan1 on May 17, 2016 at 08:26 PM


    Our form, Journey of Your Life, is not being totally mobile responsive - it looks right on my computer and iPad but not on my iphone 5.  Why?  How do we fix this? I have checked to make mobile responsive so all should be good.

    Please help asap!



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    JotForm Support

    Answered by EltonCris on May 18, 2016 at 02:12 AM

    I inspected your form and found the following elements that are not mobile responsive. 

    1. Form labels (left labels are not properly wrapping)

    2. Checkbox options (not wrapping)

    3. Matrix Tables

    To resolve it, please inject the following CSS codes to your form. This should make them mobile responsive.

    @media screen and (max-width:600px){

    .form-label {

        display: block !important;

        float: none !important;

        width: 100% !important;



    .form-checkbox-item {

        white-space: normal !important;


    .form-matrix-column-headers {

        word-break: break-word;



    Guide: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes (paste it into the bottom section)

    With regards to the matrix table, if you have wide tables, I'm afraid the above CSS code might not be enough to make it mobile responsive. However, I'd still suggest checking them on your mobile.

    Hope this helps!