What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way to increase the API limit

    Asked by aipptraining2 on May 17, 2016 at 11:06 PM
    Now i am wondering if there is a way to increase the API limit so i wouldn't have this problem again
    api limit API
  • Profile Image
    JotForm Support

    Answered by jonathan on May 17, 2016 at 11:12 PM

    Hi,

    Here are further info about account API limit.

    The API Key limits reset every day midnight EST.

    Here are the daily limits per account type. I don't think it is documented anywhere in our site. 
     
    Free: 1000
    Bronze: 10,000
    Silver: 50,000
    Gold: 100,000
    Platinum: 1,000,000
     
    So to get expanded API limit, the higher plan will have it.
     
    Regards,
  • Profile Image

    Answered by aipptraining2 on May 18, 2016 at 04:05 AM

    Thank you for your prompt reply, this means I need a better plan.

  • Profile Image
    JotForm Support

    Answered by Charlie on May 18, 2016 at 08:47 AM

    Yes, to accommodate the high usage of your app integrations or anything that uses the API calls, you'll probably need to upgrade to a higher subscription plan. Here's a guide on how to upgrade: https://www.jotform.com/help/331-How-to-Upgrade-My-Account 

    You can simply switch back and forth to "Free" and "Paid" plans depending on your current needs.

    Do let us know if you need further assistance on this.