What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jotform only uploading 1 file

    Asked by Nicholas Allen on May 18, 2016 at 06:49 AM

    Hi Guys,

     

    We seem to have had a high number of uploads where only one of the files is being uploaded.

     

    There are a lot of comments in the message box describing instructions for multiple items, however only the single file is there!

     

    Screen shot attached

     

    Are you able to advise?

     

    Thanks!

     

    Nick

     

     

    Page URL:
    www.3dprint-uk.co.uk

    Screenshot
    JotForm uploads message Comments thanks
  • Profile Image

    Answered by victor on May 18, 2016 at 11:10 AM

    Sorry for the inconvenience. I have just tested the upload file field and could not replicate the issue. Can you please provide the form in question so we can analyze it better. If you embedded the form into your site, please also provide the URL.