Jotform only uploading 1 file

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    Nicholas Allen
    Asked on May 18, 2016 at 06:49 AM

    Hi Guys,

     

    We seem to have had a high number of uploads where only one of the files is being uploaded.

     

    There are a lot of comments in the message box describing instructions for multiple items, however only the single file is there!

     

    Screen shot attached

     

    Are you able to advise?

     

    Thanks!

     

    Nick

     

     

  • Profile Image
    victor
    Answered on May 18, 2016 at 11:10 AM

    Sorry for the inconvenience. I have just tested the upload file field and could not replicate the issue. Can you please provide the form in question so we can analyze it better. If you embedded the form into your site, please also provide the URL.