I am not receiving messages

A client tried to contact us through the website and I have not received any messages since May 3rd. A quick glance at log-in here shows MANY messages that I haven't received! Why are they not being forwarded to me?

I've checked on this issue for you involving your report about not receiving your email notifications.

I found this form here which is using this email address "info@atxxxxxxxxxxxnter.xxg" and the email notification is setup correctly.

Also, when I checked your email address it was not listed in our bouncelist. 

Result: info@atxxxxxxxxxxxnter.xxg is NOT in the bounce list

 

And according to your Email History I found our servers are sending you the email notifications.

I would suggest checking your spam folder to see if they ended up there.

Additionally, please refer to these two guides for extra help with this type of problem.

https://www.jotform.com/help/364-Why-I-am-not-receiving-email-notifications 

https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues