What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our clients having trouble accessing JotForms at certain times

    Asked by rgole on May 18, 2016 at 10:48 AM

    Could somebody contact me about JotForm up time policies. We have clients who have trouble accessing their forms at certain times.

    Please call me at 9142668701


    -Rahul Gole

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    JotForm Support

    Answered by Kiran on May 18, 2016 at 12:56 PM

    Unfortunately, we are not offering telephone support at the moment. However, your questions in this support forum will be answered in a timely manner. As I check our server status, there is no major downtime today except for a minute. You may check the status using the following link:


    Is there any error message displayed when trying to access their JotForms? If you can provide us with more information on the issue, we can investigate the issue and provide you with necessary assistance. 

    Thank you!