Our clients having trouble accessing JotForms at certain times

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    rgole
    Asked on May 18, 2016 at 10:48 AM

    Could somebody contact me about JotForm up time policies. We have clients who have trouble accessing their forms at certain times.

    Please call me at 9142668701

     

    -Rahul Gole

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    Kiran
    Answered on May 18, 2016 at 12:56 PM

    Unfortunately, we are not offering telephone support at the moment. However, your questions in this support forum will be answered in a timely manner. As I check our server status, there is no major downtime today except for a minute. You may check the status using the following link:

    http://www.jotformstatus.com/

    Is there any error message displayed when trying to access their JotForms? If you can provide us with more information on the issue, we can investigate the issue and provide you with necessary assistance. 

    Thank you!