What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My users are receiving the following message:

    Asked by Allen Masters  on May 18, 2016 at 12:05 PM
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    JotForm Support

    Answered by david on May 18, 2016 at 01:23 PM

    My apologies, it looks like the rest of your question may not have gone through completely.  I checked your account and forms and they look to be functioning without issue.  If you wouldn't mind letting us know a bit more detail regarding what your users are seeing, we will be happy to have another look.