Question regarding downgraded accout

  • julhilst
    Asked on May 18, 2016 at 12:19 PM

    I've just downgraded my account to the free version. When the downgrade occurs will the remaining submissions from the paid account rollover so that they may still be used?

  • David JotForm Support
    Replied on May 18, 2016 at 1:36 PM

    Though your subscription was cancelled, your account will remain Bronze until the end of your paid period on June 17, 2016.  At this point, your account will automatically be downgraded to a Free account and will be subject to Free account limits.