Spread2Jot app: Form is created with multiple submissions although the form was never used - CASE CLOSED

  • AA_C
    Asked on May 18, 2016 at 12:52 PM

    When checking into this app fine out why it creates blank submissions. I had 31 and never used it.

  • Boris
    Replied on May 18, 2016 at 1:04 PM

    The creation of 31 submission within the imported form happened because the spreadsheet that was imported had data filled up to its row 32 (row 1 contained the headings, so row 2 was the first submission, and row 32 was the 31st submission):

    Spread2Jot app: Form is created with multiple submissions although the form was never used   CASE CLOSED Image 1 Screenshot 40

    If you want to import a form without any submissions, please make sure that the spreadsheet you are importing contains nothing on any other row, except for the headings in the very first row of the spreadsheet.

    For example, when importing a sheet that has two rows, the first one will be considered a heading (for creation of fields), and the second row will be imported as 1 submission:

    Spread2Jot app: Form is created with multiple submissions although the form was never used   CASE CLOSED Image 2 Screenshot 51

    And upon importing it to your forms, the app will clearly state how many submissions it imported from the sheet:

    Spread2Jot app: Form is created with multiple submissions although the form was never used   CASE CLOSED Image 3 Screenshot 62

    If you need further assistance, please let us know. Thank you.

  • AA_C
    Replied on May 18, 2016 at 5:47 PM

    Thank you for the good explanation, I will try it out and see how it works that way.

    Regards,

    Robert

  • AA_C
    Replied on May 18, 2016 at 6:00 PM

    Here is a form created with Excel very similar to the one you looked at. So it appears that only one line forms can work not these.

    Spread2Jot app: Form is created with multiple submissions although the form was never used   CASE CLOSED Image 1 Screenshot 20

     

    Regards,

    Robert

  • AA_C
    Replied on May 18, 2016 at 7:13 PM

    One other thing of note, the "Data" you saw was not actually data but field descriptors. All the information is actually one "form" with no data.

    Robert

  • Chriistian Jotform Support
    Replied on May 18, 2016 at 10:40 PM

    You are correct that one line forms can work for the spread2jot app. Seeing your image, I can see that the app may encounter issues when reading the rest of the data of your file since some rows also have multiple rows within them. This could cause the form to experience blank submissions or have 31 submissions that are never used as you have encountered. For the app to work properly, the headings that will count as the fields will need to be in a single row, since any row after that will be treated as submissions.

    Please let us know if you need further assistance.

  • AA_C
    Replied on May 19, 2016 at 8:51 PM

    Thank you,

    Robert