What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Emails are not being received

    Asked by palmsdentistry on May 18, 2016 at 01:52 PM
  • Profile Image

    Answered by Ben on May 18, 2016 at 03:03 PM

    I took a look at the email associated with your account and I see that it was rejected by your server and had bounced back the emails sent from JotForm servers. Due to the same, the emails were no longer being sent.

    I have removed it from the bounce list at this time, but if it happens again, you will need to check with your email server administrator to see why they are rejecting the emails.