What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    URGENT I can't receive submissions.

    Asked by schmag on May 18, 2016 at 10:58 PM


    I talk today at 10:00 am and receive at 13:xx response. My site actually CAN´T receive ANY form , because jotform have another URL to validate form (embeded code). I try with a new code but have another problems. I NEED SOLUTION PLEASE ASAP! i can´t make day to solve these


    PLEASE HELP !!!!!!!!!!!!!!!!!!!

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    JotForm Support

    Answered by Chriistian on May 19, 2016 at 01:33 AM

    If I understand correctly, you are not receiving any submission to your form? Or do you mean users cannot submit the form on your OWN website? Is the issue you are referring to perhaps related to this thread: http://www.jotform.com/answers/841764? I have recently posted a reply there. Please see my response regarding the embed code on that thread.

    If you are referring to a different issue, please let us know.