Unable to receive submission emails.

  • sauhun
    Asked on May 19, 2016 at 1:51 AM
  • Chriistian Jotform Support
    Replied on May 19, 2016 at 3:55 AM

    It looks like the email recipient of your form insep@psdc.org.my was added to the bounce list, which is why you are not receiving any email notifications. I have now removed the address from the bounce list so you should receive the next notifications successfully.

    You can also check on your end if an address is in the bounce list by following this guide: How to Remove Your Email Address from Bounce List

    If you need further assistance, please let us know.