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  • Profile Image

    Form is not submitting

    Asked by expwellness on May 19, 2016 at 04:37 AM

    Hello

    i have issued the form (via my website http://www.experiencewellness.co.uk/meandme/ )

     

    I have emails from people trying to submit the form once completed, but have the 'submit' button change to 'please wait' and it hanging there  for a while.

     

    I also do not seem to have received any confirmation that they are been sent.

     

    What am i doing wrong?

    thanks

     

    cath 

    Page URL:
    http://www.experiencewellness.co.uk/meandme/

    please wait form not submitting submit unable to submit wordpress
  • Profile Image
    JotForm Support

    Answered by Jan on May 19, 2016 at 08:59 AM

    I was able to replicate your issue. The submissions were not sent which is why you are not getting the notifications.

    It is possible that there are script conflicts between the webpage and the form. Please re-embed the form using the Iframe method. Here's a guide: Getting-the-Form-iFrame-Code

    Hope that works. Thank you.

  • Profile Image

    Answered by expwellness on May 19, 2016 at 09:44 AM
    Hello, and thank you for contacting Experience Wellness - I really appreciate it. I respond to emails early morning the day after they have been sent,so you will get a response within 24 hours. During the day and night I am helping clients reduce their pain, improving posture and strength with either Pilates or holistic therapies. If you have something that is really urgent and you have my phone number please don't hesitate to call. If your enquiry is about Pilates you might find an answer to your question in our "frequently asked question section" by clicking here: http://www.experiencepilates.co.uk/pages/home/faq---pilates.php Once again, many thanks Cath Hopkinson Experience Wellness Experience Pilates
    ...
  • Profile Image

    Answered by expwellness on May 19, 2016 at 09:44 AM
    Thank you; I think that has worked.

    :)

    ...
  • Profile Image
    JotForm Support

    Answered by Jan on May 19, 2016 at 11:09 AM

    Glad to hear that it is now working properly. Let us know if you need any help. Thank you.

  • Profile Image

    Answered by expwellness on May 19, 2016 at 11:44 AM
    Hello, and thank you for contacting Experience Wellness - I really appreciate it. I respond to emails early morning the day after they have been sent,so you will get a response within 24 hours. During the day and night I am helping clients reduce their pain, improving posture and strength with either Pilates or holistic therapies. If you have something that is really urgent and you have my phone number please don't hesitate to call. If your enquiry is about Pilates you might find an answer to your question in our "frequently asked question section" by clicking here: http://www.experiencepilates.co.uk/pages/home/faq---pilates.php Once again, many thanks Cath Hopkinson Experience Wellness Experience Pilates
    ...