What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We are not receiving autoresponder templates

    Asked by pleymo on May 19, 2016 at 08:04 AM

    it does not send the message of the form to my email (Auto Responder) .please help.

    Emails receiving style message
  • Profile Image

    Answered by Ben on May 19, 2016 at 10:44 AM

    Could you tell us what is the form where this happens?

    Also, I do want to mention that you should be expecting your emails to be received from notification templates. The autoresponders are being sent to the email that is entered into the form into the email field.

    If you did that and used your own email to test it out, once we know the form, we can look into its setup for you and help you set it all up.