What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not found

    Asked by aygenclik on May 19, 2016 at 09:45 AM

    Hallo,

    ich kann meine Formulare nicht mehr in meiner Homepage sehen.

    Da steht immer "Form not found".

    Page URL:
    http://ay-genclik.jimdo.com/%C3%BCyelik-formu/

    form not found autosuspended not found suspended phishing
  • Profile Image
    JotForm Support

    Answered by Jan on May 19, 2016 at 12:02 PM

    Your form was suspended automatically by our phishing detector tool. You have fields that are asking for Account, Bank Code and Bank Name. You are not allowed to collect sensitive data here in JotForm. This violates our terms of use.

    I will re-activate your account for now but you need to delete those guilty fields or your account might get suspended again by the system. If you need to collect payment from the users, you need to use one of our payment processors

    You can also authorize payment from the users, please refer to this guide: How-to-Enable-Payment-Authorization

    Hope that helps. Thank you.