What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to receive email notifications

    Asked by karadenizsacekimi on May 19, 2016 at 09:48 AM

    my mailbox, mail does not come. All mail coming but does not form mail.

    Page URL:
    http://www.karadenizsacekimmerkezi.com/landing/ucretsiz-sac-analizi.ht<br/>ml

    mailbox form mail email notifications email unable to receive
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    JotForm Support

    Answered by Jan on May 19, 2016 at 01:26 PM

    Your email is in the bounce list which is why you are not receiving the notification emails.

    I have remove it from the list now. You should be able to receive the new notifications now. I checked your form and I can see that it is configured properly.

    Please check these related guides:
    How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
    How-to-Remove-Your-Email-Address-from-Bounce-List

     

    Hope that helps. Thank you.