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    Cloned form does not offer Responsive option in Preferences

    Asked by F4Mike on May 19, 2016 at 10:51 AM


    I've just cloned the form: 'WTVs Repeat Prescriptions', and given it the new name 'WTVs Repeat Prescriptions Responsive'.

    I found your article: How to make mobile friendly forms on Jot Form and have gone into Preferences to enable the Responsive Form option.  However it looks like the Preferences screen has been updated since the help article was created and the Responsive Form option is no longer present.

    Can you provide some guidance on how I should proceed to make this form responsive, or do I have to start from scratch and re-create it?

    Many thanks for your help.


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    JotForm Support

    Answered by BJoanna on May 19, 2016 at 12:28 PM

    Responsive Form option is removed from new Preferences wizard. However there are few other ways to make your form responsive. You can make your form responsive by adding Mobile responsive widget to your form. Inside of this guide you can find how to add widget to your form:


    You can also make your form responsive inside of Form Designer. 

    I have cloned your form and added Mobile responsive widget to my cloned form. Here is my cloned form: https://form.jotform.com/61394512705959 

    Feel free to clone it.

    Hope this will help. Let us know if you need further assistance. 

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    Answered by F4Mike on May 19, 2016 at 12:45 PM
    Very very useful - thanks so much for your helpful reply.
    Much appreciated.
    Mike Hannay
    Force 4 Computing Ltd
    Web Design, Hosting, Email & eNewsletter Services
    [Force4ComputingLtd Small v3]
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    Web: www.force4computing.co.uk
    Email: mhannay@force4computing.co.uk
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    JotForm Support

    Answered by BJoanna on May 19, 2016 at 01:05 PM

    You're welcome.

    Feel free to contact us if you have any other questions.