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  • Profile Image

    How to stop the Email notice I received on my email account

    Asked by Larry Back  on May 19, 2016 at 01:43 PM

     

     
     

    jotform.com

     

     

     

    Category

    Auto repair/services

    Provider info

    Totally Mobile Detailing
    Mike & Sabrina France
    (843) 457-7581

    Grade

    A+

    Comments

    Having read the rave review Craig posted, I decided to give them a shot at cleaning up our very dirty Toyota Sienna.  They arrived on schedule and put in several hours of elbow grease for what I thought was a way-too-low price. My van turned out much better than I'd hoped for, and tipped them generously. My neighbor was so impressed he booked them for himself with great results.

    Discounts

     

    Service date

    2016-05-05

    Homeowner

    Imhoff, Audrey & Dave

    Hide name?

     

    Your contact info

    Audrey Imhoff  all12keys.ai@gmail.com   843-215-8470

    Reviewed by:

     

    Concealed name

     
     
         
     
    unsubscribe email stop email
  • Profile Image
    JotForm Support

    Answered by Nik_C on May 19, 2016 at 02:11 PM

    I'm not sure I understand your question, are you referring to a layout of the report?

    I can not find any form under your account to check your settings, and it is a guest account.

    Please give us more details and we'll be glad to assist you.

    Thank you!

  • Profile Image

    Answered by Larry Back  on May 19, 2016 at 03:38 PM

    It's really simple.  I am repeatedly receiving these submissions and I do not want them.  I have no account so I should not receive them.  What must be done to prevent their transmission to me?

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    JotForm Support

    Answered by jonathan on May 19, 2016 at 04:43 PM

    You can do this by unsubscribing your email address.

    Please follow the guide provided on this thread https://www.jotform.com/answers/798601

    Let us know if issue still persist.

     

  • Profile Image
    JotForm Support

    Answered by jonathan on May 19, 2016 at 04:45 PM

    Just in case the link will not work for you, here are the steps:

    You may unsubscribe it by clicking on Unsubscribe link provided at the bottom of the email.

    Also, if you are receiving any emails related to a particular thread of this support forum, you may subscribe from that as well by clicking on Unsubscribe thread link displayed in the email received so that you'll not be emailed with any other posts in the thread.

     

  • Profile Image

    Answered by Larry Back  on May 19, 2016 at 05:13 PM

    Thank you, and I do appreciate your effort, but no such unsubscribe link appears in the email.  Is there a way I can send or forward one of the messages to you so you can see the problem?

  • Profile Image
    JotForm Support

    Answered by david on May 19, 2016 at 06:28 PM

    If there is a form that is still sending emails to your address, you would need to change the recipient email for that forms notification.  In order to change your recipient email addresses please refer to our user guide on How to send notifications to multiple email addresses

    The process of changing a single recipient email address on your form notifications is just the same on that user guide.

    I believe this is the form that is sending the notifications:

    http://www.jotform.us/form/51184187883162