NEXT button does not work at the bottom of our form and people are unable to submit the booking

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    Sieta
    Asked on March 14, 2012 at 02:51 AM

    I have had the account with you for some and this is the first time people have reported problems. 3 clients today have been unable to use the booking form. As we use this on a regular basis for people to book rooms it is quite urgent that this is solved ASAP!

    I have tested the form myself and it works fine!

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    ItalyTech
    Answered on March 14, 2012 at 03:34 AM

    I've tested it too and it seems to work.

    I think that your customer maybe has Javascript / Browser error

    Alessandro

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    pinoytech
    Answered on March 14, 2012 at 04:41 AM

    Hi,

    I also tested your form and it's working properly. I suggest, logout to your account, delete browsing cache and cookies then log back in.

    Thank you!

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    Sieta
    Answered on March 14, 2012 at 08:33 PM

    Hey guys, thanks for your feedback and for testing so quickly! I am still concerned however that 3 separate customers in 1 day gave me the feedback when I have never had that reported in 2 years of using the forms on a daily basis... Is it possible it stopped working for a period?

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    jeanettebmz
    Answered on March 14, 2012 at 08:44 PM

    That seemed to be a browser cache issue. I have not seen any report yet regarding to a stop working period in our servers

    Regards

    Jeanette