why are my forms out of order ?

  • Profile Image
    sellyon
    Asked on March 14, 2012 at 04:49 AM

    All my forms are out of order since a few hours.

    It is a real dammage for my website. What happens ? I hope a quick solution.

    Thanks

    Michel (from France)

  • Profile Image
    fxr
    Answered on March 14, 2012 at 05:20 AM

    I have escalated this issue for our developers to have a look into. 

    In the meantime, are you able to update your form embed code to use 

    http://form.jotformpro.com/jsform/FORM_ID

    instead of :

    http://french.jotform.com/jsform/FORM_ID

    ?

  • Profile Image
    gori-mathew
    Answered on March 14, 2012 at 07:03 AM

    Hello Sellyon;

    I have open you URL and dont seem to see the issue with your forms. Can you kindly give more details of whta you mean by' being out of order'.

    Awaiting for your reply to further assist you.

    Regards

    mathew

  • Profile Image
    fxr
    Answered on March 14, 2012 at 08:56 AM

    @sellyon,

    this issue should now be resolved, please try reloading your forms.