- selvaggiaAsked on May 19, 2016 at 05:58 PM
on our Wholesale Account Request form, we are receiving the notification emails to "firstname.lastname@example.org" every time. For example, we did not receive the submission below for some reason but the others came through earlier:2016-05-19 10:46:10IP184.108.40.206
- JotForm SupportChriistianAnswered on May 19, 2016 at 08:59 PM
I checked our mail logs for email@example.com and it appears that the email notifications were sent successfully to that address.
Can you please check your spambox to see if the email notifications were sent there? I see that you are currently using your own address as the sender email. If you are still not receiving the emails, please try changing the sender email to firstname.lastname@example.org instead.
You can also check your account's email history to see the emails that were sent to your address. Simply follow this guide: How to view all your form Email History
If the issue still persists, please let us know.