What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form with conditions is glitchy.

    Asked by uclanre on May 19, 2016 at 07:22 PM


    This form is set up with conditional logic so that only four questions appear at one time, starting with the first four (all start with the number "1", the next four start with the number "2", etc.); however it is glitchy. Sometimes other questions are appearing from the start, when they should not be (I believe it is a glitch because different questions appear every time I open it). 

    Your help fixing this is appreciated.


    Best regards,


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on May 19, 2016 at 10:24 PM

    I checked your form but I did not seem to experience any glitches.

    If you are experiencing any strange behavior from your form, I would suggest clearing the form cache to refresh your form. Here's how: How to Clear Your Form Cache?

    Clearing your browser cache can also help: How To Clear Browser Cache

    If the issue persists, please let us know.