What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I remove the grey box around the thank you message?

    Asked by crystaloftruth on May 19, 2016 at 11:16 PM

    The main contact form has a plain white background. When the form is submitted and the thank you message shows there is a grey box which surrounds the message. How can I turn that white (or transparent)?

    Page URL:

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    JotForm Support

    Answered by Kiran on May 20, 2016 at 12:03 AM

    The background color of the Thank you page is inherited from the background of the form. You may change this color to white, by injecting the following CSS code:

    body.thankyou {

        background-color: #fff;


    body.thankyou > div#stage {

        box-shadow: none;


    The Thank you page should be displayed as shown below after injecting the CSS code above:

    Please refer to the guide below that helps in injecting CSS code to your JotForm.


    Hope this information helps!  


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    Answered by crystaloftruth on May 20, 2016 at 12:10 AM

    Perfect, Thank you!

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    Answered by charmingimage on May 27, 2016 at 03:20 AM

    Hello Kiran,


    I followed the procedures to add CSS code, but not ok, please refer http://prntscr.com/b8z2d1

    Please advice



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    JotForm Support

    Answered by Chriistian on May 27, 2016 at 04:13 AM

    @charmingimage, I moved your concern on a separate thread so we can assist you better. You can check the thread here: https://www.jotform.com/answers/848373. We will attend to your concern on that thread accordingly. Regards.