What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Question about the price.

    Asked by cir2123 on May 20, 2016 at 12:50 AM

    You are currently on our old $90 yearly Premium plan and will keep this low rate for as long as you remain on this plan.

    我已 upgrade 至此等級,但因方向改變,使用量減少,要求改回 FREE 使用者即可,04/29 剛扣款新年度費用,請於本年度結束後調整。不知此動作該如何進行?

    I have upgrade to this level, but the direction of change, reducing the amount of use, requiring users to change back to FREE, 04/29 new year just debit charges, adjusted after the end of the year. I do not know how to carry out this operation?

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    JotForm Support

    Answered by Chriistian on May 20, 2016 at 01:14 AM

    If I understand correctly, you are currently on the Premium plan, but you no longer need the subscription so you would like to downgrade your account back to Free? If that is so, then you can achieve your requirement by following this guide: How to Downgrade Subscription Back to Free Account.

    Please let us know if you need further assistance.