What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to pass submission data to PHP page?

    Asked by VidaliaHousing on May 20, 2016 at 09:00 AM

    I have my submissions fowarded to mysql, but when my form is complete and the submission button is pressed it doesn't get directed to the thank you page correctly.  Instead i get the error message below...please help.  

    This site can’t be reached

    The webpage at http://www.vidaliahousing.org/thankyou.php might be temporarily down or it may have moved permanently to a new web address.

     

    ERR_CONNECTION_ABORTED
     
    Submissions message site www
  • Profile Image
    JotForm Support

    Answered by Charlie on May 20, 2016 at 10:12 AM

    I believe the problem is directly related to your landing page and not in your form. 

    Please check your PHP script for errors. You can also try testing the form using simple landing pages.

    Here are some guides to help you better:

    https://www.jotform.com/help/237-PHP-Forms-Explained 

    https://www.jotform.com/help/213-Send-POST-Data-From-JotForm-Using-PHP-in-Custom-Thank-You-Page 

    https://www.jotform.com/help/126-How-to-send-Submissions-to-Your-MySQL-Database-Using-PHP 

     

    Let us know if you need more assistance on this.