What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does not work with Paypal Express Wizard either

    Asked by onerudyburger on May 20, 2016 at 09:04 AM
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    Answered by Huberson on May 20, 2016 at 10:45 AM

    You get this error because 'Direct Payment Recurring Payments' add-on is not enabled in your PayPal account. You need to contact PayPal support about this.


    Thank you

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    Answered by onerudyburger on May 20, 2016 at 11:01 AM


    Just spoke to Paypal. Too costly ($30mo for Pro and $30mo for DPRP) PLUS $19 mo for Jot Form Bronze...  and DPRP is old technology. They advise me there are better avenues. Please advise me on what form or Gateway I should use to optimize this to be more cost effective. Suggestions?



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    Answered by Huberson on May 20, 2016 at 12:26 PM

    Well, if you care about cost effectiveness, JotForm yearly subscription offers you about 3.5+ moths more than paying monthly. It is better if you plan to use the service for not just a month or two.  

    Regarding the payment gateway, I think recurring payment is something that most of the companies might charge you some additional fee for but, they might not be as higher as the $30/m with PayPal. You might need to contact one of these companies which we offer their service as payment option in your form.

    I'm not certain but Stripe might not charge you additional fees to have recurring payment.