Form Over Quota error due to too many form views received

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    comunidad
    Asked on May 20, 2016 at 01:15 PM

    Hi, i'm getting this message for the first time in year using jotform.

    https://form.jotformz.com/42964424407659

    ¿How can i fix the issue, since the form is the main contact option for a company?

     

    Thanks

    Franco

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    Boris
    Answered on May 20, 2016 at 01:30 PM

    The error message you are seeing, Franco, is because your JotForm account went over the limits for its subscription plan.

    You forms have used 1208 form views this month, out of 1000 form views available under free accounts. You can read more about form views here:

    https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about

    You can also read about why form views were implemented, here:

    https://www.jotform.com/blog/191-Announcing-Pricing-Modification-Form-View-Limits

    If you need more form views than allowed on your subscription plan, you can either upgrade to a higher plan that supports more views, or you can enable the JotForm Footer from your account settings to have unlimited form views. Details regarding JotForm Footer can be found in the first guide linked above.

    If you need any further assistance, please let us know.

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    comunidad
    Answered on May 20, 2016 at 02:27 PM

    Okey, i ve done that. How long until the form is visible again?

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    Kiran
    Answered on May 20, 2016 at 02:49 PM

    I have activated your account manually. You should be now able to access your JotForms without any issue.

    Please check and let us know if you need any further assistance. We will be happy to assist.