My form comes up disabled

  • Koolsites
    Asked on May 20, 2016 at 3:58 PM

    why is my form coming up disabled.  It was working and today not.  This is the second time and i do not know what to tell customers....

  • David JotForm Support
    Replied on May 20, 2016 at 4:38 PM

    I checked your forms and they look to be within our terms of use.  There were a couple forms that referenced being a payment gateway and this set off our phishing detector.  Since those forms were within our terms, I whitelisted them and reactivated your account.  Your forms should be active once again.