Payment Form: Ordering multiple shirts of different sizes

  • Profile Image
    atrsports
    Asked on May 20, 2016 at 05:57 PM

    Hello, I have two questions:

    1. How do I align the drop down fields to the right to keep them symmetrical on the t-shirt order form, but next to the product being ordered?

    2. Is it possible to have a customer buy multiple of the same product with different sizes?

    For example, a mom with two kids would like to buy the same shirt for her younger and older boys with multiple sizes.

    Form: https://form.jotform.com/61396134894970

    Thank you!

     

    Also, side note, I had to try three times until this "Contact Us" form would allow me to submit.

    I used "Open link in new tab" on "Support>Contact Us" (Chrome browser) from my already open form, (because I didn't want to navigate away from the form on which I was working) typed out my request and it asked me for my password when I tried to submit.

    It did not submit.

    Maybe have, "Support>Contact Us" open a new window or a pop up window? Just a suggestion... might save a little frustration for customers who are in the same boat.

  • Profile Image
    Mike
    Answered on May 20, 2016 at 07:46 PM

    Thank you for contacting us.

    It appears that you have solved the first issue with injected CSS.

    We have a sub-products option available for items added via Payment Wizard.

    However, there is no way to use it with a custom amount/calculation payment method. 

    As an alternative, you may consider a conditional logic on form feature to show additional form fields.

    The Contact Us page loaded in a new tab should work properly. Your site session most likely expired for some reason, so that the support request was not posted. We are sorry about that.