What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment Form: Ordering multiple shirts of different sizes

    Asked by atrsports on May 20, 2016 at 05:57 PM

    Hello, I have two questions:

    1. How do I align the drop down fields to the right to keep them symmetrical on the t-shirt order form, but next to the product being ordered?

    2. Is it possible to have a customer buy multiple of the same product with different sizes?

    For example, a mom with two kids would like to buy the same shirt for her younger and older boys with multiple sizes.

    Form: https://form.jotform.com/61396134894970

    Thank you!


    Also, side note, I had to try three times until this "Contact Us" form would allow me to submit.

    I used "Open link in new tab" on "Support>Contact Us" (Chrome browser) from my already open form, (because I didn't want to navigate away from the form on which I was working) typed out my request and it asked me for my password when I tried to submit.

    It did not submit.

    Maybe have, "Support>Contact Us" open a new window or a pop up window? Just a suggestion... might save a little frustration for customers who are in the same boat.

    Page URL:

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    JotForm Support

    Answered by Mike on May 20, 2016 at 07:46 PM

    Thank you for contacting us.

    It appears that you have solved the first issue with injected CSS.

    We have a sub-products option available for items added via Payment Wizard.

    However, there is no way to use it with a custom amount/calculation payment method. 

    As an alternative, you may consider a conditional logic on form feature to show additional form fields.

    The Contact Us page loaded in a new tab should work properly. Your site session most likely expired for some reason, so that the support request was not posted. We are sorry about that.