What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am unable to edit submissions.

    Asked by rbrumley53 on March 14, 2012 at 10:22 AM

    I go to my forms and select the only form I have I select submissions and select the submission I want to change and constantly get URL invalid please help.

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    Answered by jcm0731 on March 14, 2012 at 10:33 AM

    Hi, 

    I was able to test and submit your form just fine.
    If you can provide the URL where you use the form though, we can check further.

    Thanks.

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    Answered by pinoytech on March 14, 2012 at 10:47 AM

    I tested also your form submission and I don't see any problem. I was able to edit the submission of your form. I suggest logout from your JotForm account then delete browser cache and cookies then log back in.

    Thank you!

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    Answered by AtacanC on March 14, 2012 at 10:49 AM

    Can you please login to your account @ www.jotform.us and try again?

    Please do let us know if this still doesn't work.

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    Answered by offcampus on March 15, 2012 at 08:23 AM

    CLeared my cache and cookies. I followed the link provided and the edit function worked fine. I then logged out and logged back in and tried to edit and it gave me the invalid URL error again.

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    JotForm Support

    Answered by liyam on March 15, 2012 at 08:30 AM

    Hello, offcampus.  Can you please start a new thread and provide us details including the URL of the form in issue? Thanks.