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    Untitled Form showing in email notification.

    Asked by herbshopcincy on May 21, 2016 at 07:47 AM


    My form is titled in the form builder as seen here: 


    But shows as "Untitled" in the email notification to my email....any insights ????


    Page URL:

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    JotForm Support

    Answered by Jan on May 21, 2016 at 09:12 AM

    Please open the Email Notification wizard and change the text "Untitled Form".

    1. Click the "Emails" button.

    2. Select the notification and then click the "Edit" button.

    3. In the email editor, click the "Untitled Form" and edit it.

    4. Click the "Save" button when you're done.

    Hope that helps. Thank you.

  • Profile Image

    Answered by hithereimdan on July 12, 2016 at 12:57 PM

    Thanks for your detailed reply! I had the same exact question and I was able to fix the problem using your instructions.


    Out of curiosity, is there any reason the default value for this field isn't {form_title}?

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    JotForm Support

    Answered by Welvin on July 12, 2016 at 01:15 PM

    You're welcome.

    I think our developers made it appear the exact title instead of the tag. You can actually change that if you wish :) 

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    Answered by hithereimdan on July 13, 2016 at 07:08 PM

    Thanks for your reply Welvin.


    I think this might be a bug, not a feature. Could you report it to the developers?

    It seems like the intended behavior of changing the name of a form is that it changes across all instances, not leaving the old name, or "Untitled", in the notification email template.

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    JotForm Support

    Answered by Kevin_G on July 13, 2016 at 10:55 PM

    Seems like it takes the name that you set to the form when you create it, then if your form's title was "Untitled Form" then this name was set up in the emails. 

    However, I do not think this is a bug and it was made like that intentionally so you can change the form's name whenever you want. 

    If you would like to set the title shown there dynamically, you can do it by adding the variable from the form fields in the email wizard: 

    However, we can escalate this to our second level as a feature request since it was never available, I have checked in the old wizard and I can see it is still the same: 

    But, please let us know if you would like to request this, we will be glad to escalate it for you.