What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to publish my form ?

    Asked by accfacebook on May 21, 2016 at 02:30 PM

    when i publish my form and when i open the link is say form not found

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    JotForm Support

    Answered by BJoanna on May 21, 2016 at 04:27 PM

    I have checked your account and it is autosuspended. Because of that your forms are showing 'Form not found' error message. Our phishing system autosuspened your account, because inside of your forms you are asking for user login credentials (password) and that is in violation of JotForm Terms of Use.

    Phishing - You agree that Company may terminate your JotForm Service immediately If a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately. 

    You must remove password fields from your forms and only then we can re-activate your account. 

    Let us know if you need further assistance.