What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Google Spreadsheets integration shows incomplete data.

    Asked by twnread on May 22, 2016 at 10:34 PM
      Refer to the picture

  • Profile Image
    JotForm Support

    Answered by Chriistian on May 22, 2016 at 11:55 PM

    I cloned your form and made some tests there. I cannot seem to replicate the issue on the cloned form. All of the submissions were displayed correctly.

    Can you please try removing the previous Google Spreadsheet integration in your form? After removing the integration, clear your form cache by following this guide: How to Clear Your Form Cache?, then re-integrate the form with a new Google Spreadsheet.
    If the issue persists, please let us know.