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    Form sending to wrong email address!

    Asked by ArrifanaSurf on May 23, 2016 at 06:28 AM

    Hi, I've been using different forms for different websites and email accounts. It has been working perfectly until recently I applied a designer template, and now all submissions for each form are going to only one email address instead - this is happening even though i've checked the recipient email setting and it's correct.

    Please advise asap. Many thanks!

    email wrong email address Submissions template recipient recipient email
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    JotForm Support

    Answered by beril on May 23, 2016 at 09:08 AM

    Could you please indicate the URL of your form? This will help us better analyze the problem.

    In addition to that, I've also checked your mail logs. It seems [2016-05-23 07:16:31] Submission #339811390571203260 Form #61383537206354 SENT to bluebuddhahostel@gmail.com from noreply@jotform.com via AMAZONSES

     

    [2016-05-18 05:35:03] Submission #339373302641194161 Form #60326181632348 SENT to arrifanasurfschool.camp@gmail.com from noreply@jotform.com via AMAZONSES

    We will wait for your response.