URGENT Edit Link Not Working!

  • Rxology
    Asked on May 23, 2016 at 9:44 AM

    URGENT

    We depend on the "Edit Link" in the Email Notifications, which now only shows a blank form-
    IT DOES NOT OPEN THE PREVIOUSLY COMPLETED FORM! THIS IS CRITICAL BECAUSE WE USE THIS TO RECORD, KEEP TRACK OF, AND UPDATE SUBSEQUENT PATIENT VISITS.

    https://form.jotform.com/Rxology/assess-screen-mon-1

    PLEASE HELP ASAP!

  • Jeanette JotForm Support
    Replied on May 23, 2016 at 11:08 AM

    Our developers informed us that this is now solved. Sorry about this.

  • Rxology
    Replied on May 23, 2016 at 11:24 AM

    Thank you very much for your prompt response, and resolution.
    You always respond to our issues quickly, yet when I had an "urgent" issue, you responded urgently. I am very pleased and impressed, thank you!

    Jotform Customer Service is fantastic!

    Thanks again!

  • Jeanette JotForm Support
    Replied on May 23, 2016 at 11:25 AM

    You're very welcome!

    Your nice feedaback towards our service made our day :D