Submission PDFs are coming up blank

  • TSMProduction
    Asked on May 23, 2016 at 9:47 AM

    When I receive PDF versions of a form submission they are showing up blank 

     

    Here is an example of a link that is coming up blank

     

    http://www.jotform.com/pdf-submission/53156178147964

     

     

    Page URL: http://www.jotform.com/pdf-submission/53156178147964
  • Ben
    Replied on May 23, 2016 at 11:21 AM

    This was happening until recently when our developers resolved the error. As such you should no longer experience the same.

    Do of course let us know if you continue to have the same error.