What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Edit link in notification email is not loading the data in the form.

    Asked by gugnitzja on May 23, 2016 at 09:47 AM

    We have a form set up to send a notification email that includes an edit link. However, today we noticed that the edit link only loads a blank form. Example below.


    This is the edit link in the email: https://www.jotform.com/edit/339818798091255496

    This is the submission ID for that submission: 339818798091255496

    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on May 23, 2016 at 11:09 AM

    There was a momentaneus issue which was fixed already. Sorry about this.