What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    jotform not working

    Asked by cavazosjm on March 14, 2012 at 03:25 PM

    I am trying to create a form and the changes I make are not updating on the site I am working on.


    Am I still suppose to use the jotformpro.com link to make my forms?


    Why dont you have an email or phone number listed on your site this is very frustrating to not get my questions answered or for the updates not to work.


    Please email me support to info@justinesdesigns.com


    Justines Designs

    Page URL:

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    Answered by anartwork on March 14, 2012 at 03:30 PM

    Some changes on the form may not be automatically updated on the website where it was embedded. You can try clearing your cache and pasting the updated code on your website. You may also try reembedding it using Iframe.

    In relevance to your question, we do apologize but we don't have a phone and email support available right now. If you have issues with the form, you just have to open a thread on the support forum and we will respond to it right away.