- prowrestlingteesAsked on May 23, 2016 at 11:07 AM
We are currently using Authorize.net for our recurring payments/subscriptions. It's working fine however we have to wait 24 hours to see whether the transaction is approved or declined. Am I missing a setting somewhere? I'd like for our customers to see the status right away
- CharlieAnswered on May 23, 2016 at 12:21 PM
JotForm does not process these payments, instead we simply pass the submission data on your form and integrate using API. Basically, the recurring payments and processing of this is more related to Authorize.net. They may have a time frame for processing these payments, probably to avoid fraud or more of a security measure. You can learn more about this on this link: https://support.authorize.net/authkb/index?page=content&id=GL80&actp=search&viewlocale=en_US&searchid=1464020126685
You might also need to contact directly the support team in Authorize.net to give you more accurate information.
I hope that helps.