What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I keep ending up with Array as a country

    Asked by justfundraising on March 14, 2012 at 03:43 PM

    when my submissions come into my database, the country for certain submissions is showing up as array, even though when I check the submission in jotform it shows the country but for some also has array under personal info.???

    Screenshot
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    Answered by anartwork on March 14, 2012 at 03:48 PM

    May I have the link to the form and to where it was embedded? Is this the first time this happened?

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    Answered by justfundraising on March 14, 2012 at 03:58 PM

    it seems to happen with a few of the forms but not with every submission. the following is one

    http://www.skratchers.com/forms/skr-scratch-info-kit.php

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    JotForm Support

    Answered by Mike_T on March 14, 2012 at 05:12 PM

    I have checked provided URL, but I have not found personal info section there.

    Could you please provide us with the affected form ID/title?

    Thank you for cooperation.