What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Shipping rate based on location

    Asked by ConnoisseurMedia on May 23, 2016 at 12:27 PM
    2) Can't offer multiple shipping rates
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    JotForm Support

    Answered by BJoanna on May 23, 2016 at 12:38 PM

    Shipping cost can be set for each item or for a weight value of each item. Inside of this guide you can find how to add shipping cost to payment forms: https://www.jotform.com/help/304-How-to-Add-Shipping-Cost-to-Payment-Forms 

    https://www.jotform.com/help/188-How-to-add-Shipping-to-your-Paypal-standard-account 

    Hope this will help. Let us know if you need further assistance. 

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    Answered by ConnoisseurMedia on May 23, 2016 at 01:58 PM

    Unfortunately this does not allow me to specify shipping costs to different zones. For example, $15.00 within the USA and $22 internationally.

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    Answered by Ben on May 23, 2016 at 03:05 PM

    You could add taxes instead. Tax will allow you to change pricing per location as well, while we can help you with the final touches through CSS so that tax is shown as shipping.

    You can see more about the same here: How to Add Tax to Your Payment Form

    That is to use the payment processing tool.

    Alternative to this would be to use custom setup and just pass the value to be charged to your payment processor.

    This can be done by following the steps shown here: How to pass a calculation to a payment field

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    Answered by ConnoisseurMedia on May 23, 2016 at 05:08 PM

    Excellent. I will look into the calculation field.

    For now, I tried adding a second "required" product for shipping, and that is working fine.

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    JotForm Support

    Answered by EltonCris on May 23, 2016 at 08:51 PM

    Great! Glad it worked.

    Feel free to let us know should you need further help about this.