Increased submission limit permanently but account is over quota even though current usage is with in the submission limit.

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    seanner
    Asked on May 23, 2016 at 12:30 PM

    I have 170 submissions per month and am at 108 but I am getting errors stating the form is over quota?

     

     

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    ashwin_d
    Answered on May 23, 2016 at 01:46 PM

    Hello seanner,

    I'm sorry for the trouble caused to you.

    I did check your account and found that you have submission limit of 170 but your current account usage is 108. I have gone ahead and activated your account and all your forms are back online.

    I am also reporting this issue to our backend team. We will get back to you as soon as we have any update on this.

    Thank you!