What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When do account limits reset

    Asked by Steve on May 23, 2016 at 12:39 PM

    I received an email regarding my form views being almost out.  What are my cycle dates?

    cycle email received an email form views
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    JotForm Support

    Answered by david on May 23, 2016 at 01:40 PM

    Account limits reset on the first day of each month for all users.  The next reset will be June 1st. 

    If you want unlimited form views limit, you can allow JotForm to display ad (Powered By JotForm) in the footer section of your forms. To do so, just check "JotForm Footer" on your settings page https://www.jotform.com/myaccount/settings. You should see "unlimited used" in your account status after that under Form Views.

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    Answered by smarch678 on May 23, 2016 at 02:44 PM
    Thanks for the prompt response. Can you please send me a screen shot of
    what the ad would look like? Would I be able to restrict certain ads? For
    example...my forms are used for the mortgage industry and I wouldn't want a
    competitors ad showing up.
    Thanks!
    Steve.
    ...
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    JotForm Support

    Answered by david on May 23, 2016 at 03:22 PM

    Here is one of my test accounts forms with the footer enabled:

    http://www.jotform.us/form/61297192627160

    It does not show anything other than a Powered by JotForm logo and a link to create their own forms.  We do not show ad's or anything of that nature.

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    Answered by smarch678 on May 23, 2016 at 03:45 PM
    So if I allow the ad, what are my view and submission limits?
    ...
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    Answered by victor on May 23, 2016 at 05:13 PM

    If you add the JotForm logo into your forms, only the VIEW LIMIT will be lifted. You will have an unlimited view per month as indicated. The number of submission you can receive per month will not change.