What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Blank PDF submissions?

    Asked by RCAprint on May 23, 2016 at 12:59 PM
    I am also experiencing the same issue – can you please advise!
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    JotForm Support

    Answered by Charlie on May 23, 2016 at 01:03 PM

    I presume you are getting blank PDF submissions when you download them? This has been fixed by our developers awhile ago. Could you please try again? Make sure to log out and log back in. Please also try using a different browser just to make sure that it is not a browser related problem.

    I tested your form titled "Colourwave Job Submission" and I was able to successfully download the PDF submission with complete details.

    We'll wait for your response. Apologies for the inconvenience.