What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
form is not loading on some computers/browsersAsked by BWHDevDigitalComm on May 23, 2016 at 01:00 PM
On this page: http://give.brighamandwomens.org/pages/us-plus-one-newsletter, I keep getting complaints from people within my organization and outside that the form does not appear when the page loads see attached example). It is loading correctly for me most of the time, but sometimes nothing comes up. Do you know what could be causing this? Thanks.
I can not find where your form is embedded, I checked the console on that page and this is what I got:
Could you try please to re-embed your form again and see if the issue persists.
We'll wait for your response.