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  • Profile Image

    form is not loading on some computers/browsers

    Asked by BWHDevDigitalComm on May 23, 2016 at 01:00 PM

    Hello,

     

    On this page: http://give.brighamandwomens.org/pages/us-plus-one-newsletter, I keep getting complaints from people within my organization and outside that the form does not appear when the page loads see attached example). It is loading correctly for me most of the time, but sometimes nothing comes up. Do you know what could be causing this? Thanks.

    Page URL:
    http://give.brighamandwomens.org/pages/us-plus-one-newsletter

    Screenshot
    thanks hello attached and
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    JotForm Support

    Answered by Nik_C on May 23, 2016 at 02:09 PM

    I can not find where your form is embedded, I checked the console on that page and this is what I got:

    Could you try please to re-embed your form again and see if the issue persists.

    We'll wait for your response.

    Thank you!